1. Services
Ford’s HVAC provides residential and commercial heating, ventilation, and air conditioning (HVAC) services. By scheduling a service with us, you agree to pay the quoted amount upon completion unless otherwise stated.

2. Appointments and Cancellations

• Appointments may be scheduled via phone, online form, or in person.
• Cancellations or reschedules should be made at least 24 hours in advance.
• Failure to cancel within this timeframe may result in a cancellation fee.

3. Payments and Billing

• Payment is due upon job completion unless other arrangements have been made.
• We accept cash, credit/debit cards, and authorized financing options.
• Late payments may be subject to additional charges or interest.

4. SMS Notifications and Consent
Ford’s HVAC will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at our location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms.

Customers may also opt in by filling out a form with a checkbox indicating consent.

5. Use of Website

• The content on fordshvac.com is for informational purposes only.
• You may not use this website for any unlawful purpose or attempt to gain unauthorized access to our systems.
• We reserve the right to update or change our website at any time without notice.

6. Limitation of Liability
Ford’s HVAC is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability is limited to the amount paid for the specific service in question.

7. Warranty and Guarantees
Service warranties vary by product and service. Please consult with your technician for warranty information specific to your job. Manufacturer warranties are subject to their terms.

8. Third-Party Services
We may work with third-party vendors (e.g., payment processors, scheduling tools) to deliver our services. These parties are required to maintain confidentiality and are not permitted to use your data for promotional purposes.

9. Changes to These Terms
We may update these Terms at any time. Changes will be posted to this page and become effective immediately upon posting. Continued use of our services or website constitutes your acceptance of the updated terms.

10. Contact Us
If you have questions about these Terms and Conditions, you can reach us at:

Ford’s HVAC
164 W Paige St
Tompkinsville, KY 42167
Phone: (270) 427-6582
Website: fordshvac.com